COVID-19 UPDATES

Last Updated: 3/27/20 4:30pm PDT

Farming and Pet Food Manufacturing defined as a "Critical Infrastructure Sector"
by the Department of Homeland Security and in accordance with CA 'Stay at Home' order

Reed Mariculture is grateful to be a part of the Critical Infrastructure of our great country. As such, we are honored to have the opportunity to continue to take care of our customers here and across the globe – raising marine animals for food, or for love of the ocean environment in their home.

Please continue to check this page regularly for updates on all aspects of product availability.

Take care of yourself and each other out there!

General:

Office hours:

Monday thru Friday, 8 am – 5 pm Pacific Daylight Time

Staggered employee availability could result in increased response times. We appreciate your patience.

Recent Updates:

National: Please refer to the CDC website for the most current information on Covid-19

Local: On March 19, California Governor Gavin Newsom issued a 'Stay at Home' order. For more information on this order visit the governor's CA Covid-19 webpage.

Impact to operations:

Growing – Currently experiencing a high order volume, especially international orders for marine food operations. Please allow extra time for all communication and responses.

Keep an eye on your in box for Relief specials. We are working on something for everyone :)

Sanitation is a key component in farm and food production. Still, we have still increased our focus on personal and workplace sanitation and social distancing in the work environment. We have also secured additional outside cleaning and sanitation services and support to keep our all employee lunches as safe as possible.

We are working with our employee schedules as they care for themselves and loved ones: minimal impact at this time.

We are keeping in close contact with transportation partners in affected areas and will alert if anything changes. Fortunately FedEx really seems to be stepping up to keep standard expectations in effect while also taking on some of the larger cargo movement that has been met by passenger airlines.

Product Availability:

High demand; Availability Unaffected

Shipping:

Domestic:

FedEx: Normal schedule with few or no interruptions. See the the FedEx website for current service updates. If you use an alternate carrier, they should have similar information available

Air Cargo: As domestic travel decreases, we see daily changes in pricing and availability. Please allow additional time for orders that ship by air cargo. We will always do our best to keep you abreast of changing schedules, available airlines and costs.

Other: Unknown

International:

USDA/APHIS VS Certificates are taking 4 days to process. If your country requires a government certificate, please allow extra time between placing your order and receiving it.

FedEx: Normal schedule with few or no interruptions. See the the FedEx website for current service updates. If you use an alternate carrier, they should have similar information available. FedEx has implemented a new, air freight program that we have access to. You may notice a shift to FedEx door to door delivery in areas where it is available and cost similar or more cost effective.

Air Cargo: We are experiencing less space availability as well as a sharp increase in prices. Please allow for additional time for securing.

Other: Unknown